This toilet had a change of toilet pan. The original was fitted to the floor and the customer wanted a new wall hung pan fitted. The job entailed removing the tiles carefully from the back of the pan and also removing the floor pan. When this was done the tile underneath the toilet had to be removed and a new tile cut and put back as the original had two drill holes in it from the original toilet fixings. The grout was matched. When finished it looked like it had always been there. The frame was built to house the new hanging frame and a new back was fitted and painted as the customer wanted it to blend in with the wall paint behind.